The Sunrise Way
At Sunrise Home Care we are devoted to providing the highest quality care delivered by passionate, like-minded and above all, caring staff who are committed to ensuring our consumers happiness.
Each personal care assistant at Sunrise Home Care has a minimum Cert 3 qualification in Ageing Support or equivalent. All care and nursing staff are directly employed by us enabling us to ensure each and every person undergoes “The Sunrise Way” in-house training, as well as specialist training in dementia care and palliative care, going above and beyond.
We uphold the following brand values for the Sunrise Home Care team:
Teamwork
We believe that working together we can achieve more than working individually. Supporting each other is critical. Our shared sense of purpose helps us deliver the best results.
Respect
We respect each other and our consumers. We are open and honest in the way we communicate. Trust, fairness and integrity are important to us and shape the way we behave.
Leadership
We set high standards and lead by example. We use our initiative to achieve goals for our residents and ourselves.
Accountability
We roll our sleeves up, get on with the job and see it through to the end. Learning and listening helps us improve.
Courage
We’re always looking for better ways to do things. We’re not afraid to develop new ideas and identify where improvements can be made to our service. We face new challenges with confidence.
Testimonials
I had the fall at a community event held by Sunrise Village (which we are always invited to join) and within minutes of having the fall, I was surrounded by about 10 of our wonderful nurses and Admin staff and ended up in hospital with a fractured knee cap. Feeling worried about leaving my not so well husband and our little Companion dog Buddy alone. No worries there, they were looked after very well by our staff.
After a week and fitted with a leg brace and forearm walker I was allowed back home to for rehab with our Allied Health Physio, I may not have been allowed back home soon had I not had the support of Sunrise Home Care.
The sunrise care team had made all necessary arrangements for my return from hospital and the required equipment was set up for my safety, enabling me to get home to be with Don and Buddy. As well as taking good care of them, the staff also did the cleaning, washing, cooking, shopping, and dog walking as well as looking to my own personal care and social interaction during my recovery.
Disaster struck again recently when Don had a really nasty fall. Off he went to hospital and on his arrival home, carers were rostered to take care of his additional needs too.
We have become very close to our care staff who are simply the best.
